eToro is the trading and investing platform that empowers users to invest, share and learn. We were founded in 2007 with the vision of a world where everyone can trade and invest in a simple and transparent way. We have created an investment platform that is built around collaboration and investor education. On our platform, users can view other investors’ portfolios and statistics, and interact with them to exchange ideas, discuss strategies and benefit from shared knowledge. We have over 38 million registered users from 75 countries and our platform is available in 20 languages. We are a fast growing business with over 1,500 employees across 13 offices around the globe, strategically positioned to serve the needs of users. You can find out more about eToro here.

We are excited to share that we are looking for Customer Service Representative to join our team.

What will you be doing?

• Provide first level support to the company’s clients by chat, e-mail and phone
• Receive requests for assistance and support and respond with the utmost professionalism possible according to the company’s guidelines
• Represent the company and product at the highest possible level and provide a “WOW” professional and service experience

Requirements:

• Mother tongue level German and also have high level of English
• 1-2 years of experience working in customer service
• Have phenomenal inter-personal skills and service orientation
•  Be a real team player
• Have high motivation to succeed and contribute

 Advantage:

• Have a basic understanding of the financial markets